Selenite Tea House is committed to protecting the privacy of our customers and event attendees. This privacy policy outlines how we collect, use, and safeguard your personal information when you visit our tea house, attend an event, or interact with our website
Information We Collect:
- Personal Details: Name, email address, phone number, dietary restrictions, and any other information provided when making a reservation, contacting us directly, or signing up for our mailing list.
- Event Information: Details related to events you book with us, including guest list, event date, time, and special requests.
- Payment Information: Credit card details used for payment processing (stored securely by our third-party payment processor).
How We Use Your Information:
- Reservations and Event Management: To process reservations, manage event details, communicate with you about your booking, and address any inquiries or concerns.
- Marketing and Promotions: To send you newsletters, special offers, and updates about our tea house and events, unless you opt-out.
- Customer Service: To provide support and respond to your feedback or requests.
- Analytics and Improvement: To analyze website traffic and usage patterns to enhance your experience on our site.
Sharing Your Information:
- Third-Party Service Providers: We may share your information with trusted third-party vendors (e.g., payment processors, email marketing platforms) who assist us in operating our business, but only to the extent necessary to perform their services.
- Legal Compliance: We may disclose your information if required by law, court order, or to protect our rights or the safety of others.
Your Privacy Controls:
- Opt-Out: You can unsubscribe from our marketing emails by clicking the "unsubscribe" link at the bottom of any email.
- Access and Correction: You can request access to your personal information and request updates or corrections by contacting us at bookings@seleniteteahouse.com
Data Security:
- We take appropriate security measures to protect your personal information, including encryption and access controls.
Changes to This Policy: We may update this Privacy Policy periodically. We will notify you of significant changes through our website or email.
Contact Us: If you have any questions about our privacy practices, please contact us at bookings@seleniteteahouse.com.